In a world where customer is KING, it's no wonder that many of us have culturally nurtured an unhealthy perspective of entitlement and voicing complaints. Whether it's a standard, style, or service, it has become commonplace to feel that we have a right to complain if our expectations are not met.
Unfortunately, the same worldview has clearly permeated much of the...
A Change Beyond Criticism
In a world where customer is KING, it's no wonder that many of us have culturally nurtured an unhealthy perspective of entitlement and voicing complaints. Whether it's a standard, style, or service, it has become commonplace to feel that we have a right to complain if our expectations are not met.
Unfortunately, the same worldview has clearly permeated much of the...