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Mark Sanborn: Remarkable Leadership

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In this episode of the Ideation Podcast, we interviewed Mark Sanborn, President of Sanborn & Associates, Inc., an idea lab for leadership development. He has also written or co-authored 8 books on leadership, change, teamwork and customer service including “The Fred Factor” which was on the NY Times, Business Week, and Wall Street Journal Bestsellers List, “You Don’t Need a Title to be a Leader: How Anyone, Anywhere Can Make a Positive Difference“, “The Encore Effect: How to Achieve Remarkable Performance in Anything You Do“, and most recently, “Up, Down, or Sideways: How to Succeed When Times are Good, Bard or in Between“.

During this interview, Mark shared his insights into topics including how to make extraordinary customer service experiences, reinventing life & business, common traits of remarkable leaders, developing a team of leaders vs. creating a team of followers, leading through change, and effective communication skills.

Please take a moment to listen to the interview below. (Click here to listen to our previous episodes on iTunes.)

Also, many thanks to CaseCrown for making this podcast possible through their sponsorship!

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» Business, Ideation, Leadership » Mark Sanborn: Remarkable Leadership
On November 30, 2012
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