Category Archives: Business

5 Keys to Creating an Innovative Company

Posted in May 1, 2013 by Charles in Business | No comments

Innovation is essential to the success of any company in our world today. Given the speed of evolution in most markets, companies that don't innovate will soon find themselves in decline or even obsolete. Innovative companies work hard to bring clarity to real problems and design practical solutions for implementation. Many of these companies are exerting a lot of energy and resources towards creating an innovative company versus simply launching innovative...

Socialnomics Video 2013

Posted in December 6, 2012 by Charles in Business, Technology | 2 comments

Erik Qualman, author of Socialnomics, recently released this updated video on the growth and impact of social media in business and culture. How do you see social media evolving in your industry? (more...)...

Adding A Little Extra to Ordinary

Posted in December 4, 2012 by Charles in Business | No comments

It doesn't take much. An extra smile... An extra eye contact... An extra moment to acknowledge a customer's presence while you're on the phone... An extra hand to help a customer find their way... An extra minute to look up a solution... An extra conversation to learn about the customer you're talking with... Unfortunately, far too many people settle for maintaining minimal customer service rather than going the "extra" mile to provide extraordinary brand experiences. These little "extras"...